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Pervasic Announces MobileOne® Accelerator Field Service Specifically Designed for Job Management in the Break- Fix Market

Fully Featured Job Management Solution Designed to Boost Service Levels and Accelerate Response Times, Productivity and Efficiency for Field Workers

Pervasic Ltd, the UK leader in mobilising corporate applications, today announced MobileOne Accelerator Field Service, specifically designed for job management in the demanding break-fix market. Based on Pervasic's industry leading MobileOne Platform, MobileOne Accelerator Field Service provides users with real time response speed and full visibility of key performance indicators, as well as empowering them to meet tougher service level agreements and achieve more jobs per field worker.

MobileOne Accelerator Field Service is a fully featured, job management application, specifically designed to deliver major operational efficiencies, improved customer satisfaction and significant competitive advantage in the break-fix market. By automating many of the field based requirements, such as scheduling, job alerts, status updates, parts and job completion forms Pervasic is able to significantly enhance the productivity, efficiency and reliability of an organisation's field based workforce.

"Data mobilisation is transforming the Field Service sector and is now a key component in gaining competitive advantage," said John Salter, CEO of Pervasic Ltd. "The evolution towards performance-driven, paperless mobile workforce management is well under way and Pervasic is at the forefront of delivering tailor made solutions for the market. The ability to accelerate real time responses, as well as gaining full insight into performance against key performance indicators, is critical in such a highly competitive, service driven market. We also provide our customers with the ability to achieve more jobs per field worker, enabling them to boost productivity and meet high service level agreements."

Core features of Pervasic's MobileOne Accelerator Field Service include: Responsive and scheduled jobs, real-time emergency job alerts, real-time status updates, complete site/visit history, van/site stock, parts receipt, parts usage, serialised parts, return merchandise authorisations, product-specific forms, job completion, customer signature, as well as remote device management. Other available modules include: Parts need, parts shipment, engineering manuals, tagged photos, page printing, Tom-Tom navigation, timesheets, holiday requests, and user-defined forms.

The rich functionality of MobileOne Accelerator Field Service is delivered as a simple, intuitive tool for the company's workforce. The solution is deployed in approximately 12 weeks with typical return on investment within 12 months. MobileOne Accelerator Field Service is delivered as a managed package, with 24/7 monitoring, maintenance and hotline support. Customers also have the additional option of engaging Pervasic's Consulting Services to help plan and execute their workforce mobilisation strategy.

www.pervasic.com

 

 

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