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Pervasic Announces MobileOne® Accelerator
Field Service Specifically Designed for Job Management
in the Break- Fix Market
Fully Featured Job Management Solution Designed to
Boost Service Levels and Accelerate Response Times,
Productivity and Efficiency for Field Workers
Pervasic Ltd, the UK leader in mobilising corporate
applications, today announced MobileOne Accelerator
Field Service, specifically designed for job management
in the demanding break-fix market. Based on Pervasic's
industry leading MobileOne Platform, MobileOne
Accelerator Field Service provides users with real time
response speed and full visibility of key performance
indicators, as well as empowering them to meet tougher
service level agreements and achieve more jobs per field
worker.
MobileOne Accelerator Field Service is a fully
featured, job management application, specifically
designed to deliver major operational efficiencies,
improved customer satisfaction and significant
competitive advantage in the break-fix market. By
automating many of the field based requirements, such as
scheduling, job alerts, status updates, parts and job
completion forms Pervasic is able to significantly
enhance the productivity, efficiency and reliability of
an organisation's field based workforce.
"Data mobilisation is transforming the Field Service
sector and is now a key component in gaining competitive
advantage," said John Salter, CEO of Pervasic Ltd. "The
evolution towards performance-driven, paperless mobile
workforce management is well under way and Pervasic is
at the forefront of delivering tailor made solutions for
the market. The ability to accelerate real time
responses, as well as gaining full insight into
performance against key performance indicators, is
critical in such a highly competitive, service driven
market. We also provide our customers with the ability
to achieve more jobs per field worker, enabling them to
boost productivity and meet high service level
agreements."
Core features of Pervasic's MobileOne Accelerator
Field Service include: Responsive and scheduled jobs,
real-time emergency job alerts, real-time status
updates, complete site/visit history, van/site stock,
parts receipt, parts usage, serialised parts, return
merchandise authorisations, product-specific forms, job
completion, customer signature, as well as remote device
management. Other available modules include: Parts need,
parts shipment, engineering manuals, tagged photos, page
printing, Tom-Tom navigation, timesheets, holiday
requests, and user-defined forms.
The rich functionality of MobileOne Accelerator Field
Service is delivered as a simple, intuitive tool for the
company's workforce. The solution is deployed in
approximately 12 weeks with typical return on investment
within 12 months. MobileOne Accelerator Field Service is
delivered as a managed package, with 24/7 monitoring,
maintenance and hotline support. Customers also have the
additional option of engaging Pervasic's Consulting
Services to help plan and execute their workforce
mobilisation strategy.
www.pervasic.com
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