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6.5 MILLION UK WORKERS UNHAPPY AT WORK – RESEARCH INDICATES UNLEASHING THE POWER OF ‘THANK YOU’ CAN ELEVATE MOOD & EMPLOYEE ENGAGEMENT –

6.5 MILLION UK WORKERS UNHAPPY AT WORK – RESEARCH INDICATES UNLEASHING THE POWER OF ‘THANK YOU’ CAN ELEVATE MOOD & EMPLOYEE ENGAGEMENT – 69% rate company perks and benefits as important to their overall satisfaction and 26% rate lack of reward and recognition for good work as their number one …

THE CUSTOMER IS ALWAYS WRONG

Holiday Companies Worst At Blaming Customers When Things Go Wrong. The traditional mantra for successful businesses ‘the customer is always right’ is under threat, as UK businesses get tough with complaining customers, according to new research by alldayPA. The survey, which questioned 1,000 members of the public, found that most …

City Link Failure Brings Surge In New Business For Other UK Couriers & Parcel Carriers

City Link’s Christmas Day Announcement Of Winding-Up Leaves Staff & Customers Scrambling To Find Alternative. Many of failed parcel carrier City Link’s larger customers were quick to announce the transition of their deliveries to other parcel companies despite the announcement by City Link coming on Christmas Day. Their ability to …